Shipping Policy

Thank you for shopping with GTI Works.

We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for information regarding processing times, delivery estimates, and order tracking.

Order Processing

All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).

Once your order has been processed and dispatched, you will receive a confirmation email with tracking information where available.

Please note that during periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times:

United Kingdom

• Standard Delivery: 5–10 business days

International 

• Standard Delivery: 10-15 business days

Delivery times are estimates only and may vary depending on customs processing, carrier delays, weather conditions, or peak shipping periods. Most items are dispatched from our international fulfilment partners and typically arrive within 5-15 business days. Tracking will be provided once your order is on its way. We know waiting isn't fun, but every product is chosen and tested for quality — not just speed.

Tracking Your Order

Tracking information will be provided once your order has been dispatched where available.

If you have not received your tracking details within 5 business days of placing your order, please contact our support team.

Delayed or Lost Orders

While we work closely with our shipping partners to ensure timely delivery, occasional delays may occur.

If your order has not arrived within the estimated delivery timeframe, please contact us at:

Email: thegtiworks@gmail.co.uk

We will investigate the issue and assist you as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

GTI Works cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete shipping details.

Contact Us

If you have any questions regarding shipping, please contact our team:

Email: thegtiworks@gmail.co.uk

We aim to respond to all enquiries within 24 hours.